THESE SCRUNCHEES WILL BE RE-STOCKED IN MID JANUARY XX
GENERAL SHIPPING INFO
We ship worldwide from our South Coast warehouse.
Shipping under $100 is $10.00 for national parcels, over $100 is free.
Shipping under $100 is $20.00 for international, over $100 is free
All orders are shipped viaSendle or Australia Post.
Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. Deliveries are sent during normal business hours Monday – Friday. Orders are processed and shipped within 3 business days.
Once your order has been shipped, you will receive tracking details and shipping notifications via email.
Please allow 2-5 business days for deliveries within Australia and 7-14 business days for international orders.
Free shipping for domestic orders over $100 and international orders over $150.
We offer express shipping at additional cost
Stevie & Me takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
Please note: on international orders any import taxes or fees are the responsibility of the customer.
Returns & Exchanges
To Start A Return Click Here
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.